Two - Risk decisioning failures – Incident details

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Risk decisioning failures

ResolvedDegraded performance1 hour 15 minutes
  • ResolvedUTC

    Normal service has been restored.

  • InvestigatingUTC

    Root cause is automatic update of a dependency which has introduced an incompatibility. Order credit checking is suffering approx 10% failure rate due to this issue.

  • IdentifiedUTC

    Order credit checking is suffering intermittent failures leading to unexpected declines. We are investigating.