Credit check issues

Resolved

Partial outage

Started almost 3 years agoAugust 21, 2023Lasted about 2 hours7:389:30 AMUTC

Updates

Resolved
August 21, 2023 at 9:30 AMUTC
Resolved
August 21, 2023 at 9:30 AMUTC
This incident has been resolved.
Monitoring
August 21, 2023 at 8:15 AMUTC
Monitoring
August 21, 2023 at 8:15 AMUTC
We implemented the fix and the system is back to operational for now. We'll continue monitoring.
Investigating
August 21, 2023 at 7:38 AMUTC
Investigating
August 21, 2023 at 7:38 AMUTC
Our credit check system experiences an issue which can impact UK and SE clients. We will let you know as soon as the issue will be resolved.
• Order Intents & Orders are partially impacted by this incident

Two - Credit check issues – Incident details