Two - Invoices and statements download issue – Incident details

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Invoices and statements download issue

ResolvedDegraded performance2 hours 39 minutes
  • ResolvedUTC

    We identified the root cause of the problem down to CDN of our object storage provider. We have implement a workaround to proxy the generated invoices, credit notes and statements through our server until the CDN is back online.

  • InvestigatingUTC

    Our customers may be encountering difficulties downloading invoices and statements via the merchant portal. We are actively working to replicate the issue, identify the root cause, and implement a prompt resolution.