Production API unavailable due to DNS failure

Resolved

Major outage

Started over 2 years agoMarch 18, 2024Lasted less than a minute1:081:08 PMUTC

Updates

Resolved
March 18, 2024 at 1:08 PMUTC
Resolved
March 18, 2024 at 1:08 PMUTC
DNS records were updated at 11:08 UTC. Propagation to 99% of DNS servers should now be complete. If you continue to observe impact please contact our support team in the usual way.
Monitoring
March 18, 2024 at 11:08 AMUTC
Monitoring
March 18, 2024 at 11:08 AMUTC
DNS record restoration has completed. Updates are now propagating across the global DNS network. Successful access has been verified from various locations. Propagation may however take several hours to complete.
Investigating
March 18, 2024 at 10:04 AMUTC
Investigating
March 18, 2024 at 10:04 AMUTC
We are currently investigating this incident.

Two - Production API unavailable due to DNS failure – Incident details