Two - Instalment plan confirmation emails are currently not working as expected – Incident details

All systems operational

Instalment plan confirmation emails are currently not working as expected

Resolved
Degraded performance
Started 4 months agoLasted 1 day

Affected

Checkout API

Degraded performance from 12:44 PM to 4:36 PM, Operational from 4:36 PM to 3:24 PM

Norway

Degraded performance from 12:44 PM to 4:36 PM, Operational from 4:36 PM to 3:24 PM

United Kingdom

Degraded performance from 12:44 PM to 4:36 PM, Operational from 4:36 PM to 3:24 PM

Sweden

Degraded performance from 12:44 PM to 4:36 PM, Operational from 4:36 PM to 3:24 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The fix has been applied. We are now monitoring to ensure correct operation.

  • Update
    Update

    Fix has been tested successfully and is being applied to our production environment.

  • Identified
    Identified

    The root cause has been identified. Fix work is underway.

  • Investigating
    Investigating
    We are currently investigating this incident.