Two - Verification and credit builder not working – Incident details

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Verification and credit builder not working

ResolvedDegraded performance1 hour 2 minutes
  • ResolvedUTC

    Our external partner has confirmed this is now fully resolved. Buyer verification and Credit Builder are now working normally.

  • MonitoringUTC

    Our external partner has implemented a fix and we are monitoring for any continued service disruption.

  • InvestigatingUTC

    We are investigating a potential issue with an external partner we use for verification. This means customers may not be able to verify at checkout or use our Credit Builder tool.