Two - Credit checks and order placements unavailable for new buyers – Incident details

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Credit checks and order placements unavailable for new buyers

ResolvedMajor outage9 hours 18 minutes
  • ResolvedUTC

    We have confirmed normal operation. Thank you to all of our partners for your patience during this incident.

  • MonitoringUTC

    The issue has been resolved. We are monitoring to confirm return to normal service.

  • UpdateUTC

    We have confirmed that the UK is not affected by this incident.

  • IdentifiedUTC
    An issue with an account at a 3rd party service provider has been identified and is being rectified. Resolution is expected by 9am UK.
  • InvestigatingUTC
    We are currently investigating this incident.