Two - An issue with our 3rd party cloud provider is sporadically impacting a small proportion of operations. – Incident details

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An issue with our 3rd party cloud provider is sporadically impacting a small proportion of operations.

Resolved24 hours 44 minutes

Affected

United Kingdom

Degraded performance from 12:29 PM to 9:00 PM, Operational from 9:00 PM to 1:13 PM

Nordics

Degraded performance from 12:29 PM to 9:00 PM, Operational from 9:00 PM to 1:13 PM

Europe

Degraded performance from 12:29 PM to 9:00 PM, Operational from 9:00 PM to 1:13 PM

North America

Degraded performance from 12:29 PM to 9:00 PM, Operational from 9:00 PM to 1:13 PM

Asia-Pacific

Degraded performance from 12:29 PM to 9:00 PM, Operational from 9:00 PM to 1:13 PM

Latin America

Degraded performance from 12:29 PM to 9:00 PM, Operational from 9:00 PM to 1:13 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Our cloud provider has implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    Our cloud provider has acknowledged and is working to fix the issue. Meanwhile, please retry failed operations.