Two - Configuration error resulted in fraud check failures, impacting order creation for some customers – Incident details

All systems operational

Configuration error resulted in fraud check failures, impacting order creation for some customers

Resolved
Major outage
Started 26 days agoLasted 15 minutes

Affected

United Kingdom

Major outage from 11:05 AM to 11:20 AM

Nordics

Major outage from 11:05 AM to 11:20 AM

Europe

Major outage from 11:05 AM to 11:20 AM

North America

Major outage from 11:05 AM to 11:20 AM

Asia-Pacific

Major outage from 11:05 AM to 11:20 AM

Latin America

Major outage from 11:05 AM to 11:20 AM

Updates
  • Resolved
    Resolved

    The configuration issue has been fixed and normal service has been resolved.

  • Investigating
    Investigating
    We are currently investigating this incident.