Two - Upstream data provider outage – Incident details

All systems operational

Upstream data provider outage

Resolved
Major outage
Started 2 days agoLasted about 1 hour
Updates
  • Resolved
    UTC
    Resolved
    The issue affecting credit checks has been resolved. All services are now operating normally.
  • Monitoring
    UTC
    Monitoring
    Upstream data provider problems are resolved and we are seeing no new errors
  • Investigating
    UTC
    Investigating
    We are having upstream issues with one of our data providers, resulting in credit reports and orders for brand new buyers failing. Existing buyers are not affected