Two - Outage on a 3rd party provider affecting credit check – Incident details

Experiencing partially degraded performance

Outage on a 3rd party provider affecting credit check

Resolved
Partial outage
Started over 1 year agoLasted about 6 hours

Affected

Checkout API

Partial outage from 8:55 AM to 3:02 PM

Norway

Partial outage from 8:55 AM to 3:02 PM

United Kingdom

Partial outage from 8:55 AM to 3:02 PM

Sweden

Partial outage from 8:55 AM to 3:02 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The 3rd party provider implemented a fix and we are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    Outage on a 3rd party provider affecting credit check for new merchants/buyers. We are currently investigating this incident.