Two - Verification and credit builder not working – Incident details

All systems operational

Verification and credit builder not working

Resolved
Degraded performance
Started 6 months agoLasted about 1 hour
Updates
  • Resolved
    Resolved

    Our external partner has confirmed this is now fully resolved. Buyer verification and Credit Builder are now working normally.

  • Monitoring
    Monitoring

    Our external partner has implemented a fix and we are monitoring for any continued service disruption.

  • Investigating
    Investigating

    We are investigating a potential issue with an external partner we use for verification. This means customers may not be able to verify at checkout or use our Credit Builder tool.