Two Status - Incident history https://two.instatus.com Two Sat, 16 May 2026 22:00:00 +0000 Database maintenance Type: Maintenance Duration: 37 minutes Affected Components: Europe, Asia-Pacific, Latin America, Middle East & Africa, Nordics, North America, United Kingdom May 16, 22:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. May 16, 22:00:01 GMT+0 - Identified - Maintenance is now in progress May 16, 22:37:30 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 37 minutes

Affected Components: , , , , , ,

<p><small>May <var data-var='date'> 16</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>May <var data-var='date'> 16</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 16</var>, <var data-var='time'>22:37:30</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 16 May 2026 22:00:00 +0000 https://two.instatus.com/maintenance/cmp8w03pr01vwqgm8e97sp876 https://two.instatus.com/maintenance/cmp8w03pr01vwqgm8e97sp876 Issues impacting limited services in Norway Type: Incident Duration: 1 hour and 1 minute Affected Components: Nordics Apr 29, 08:19:03 GMT+0 - Investigating - We are currently investigating this incident. Apr 29, 08:40:19 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 29, 08:40:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 29, 09:20:02 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 1 minute

Affected Components:

<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>08:19:03</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>08:40:19</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>08:40:36</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>09:20:02</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 29 Apr 2026 08:19:03 +0000 https://two.instatus.com/incident/cmojsa3m809iodix6dt8yoh97 https://two.instatus.com/incident/cmojsa3m809iodix6dt8yoh97 Issue with credit checks in NL Type: Incident Duration: 24 minutes Affected Components: Europe Apr 24, 07:50:34 GMT+0 - Investigating - Issue has been identified with credit checks in NL, investigation is in progress, will update shortly. Apr 24, 07:57:10 GMT+0 - Identified - Fix has been identified and being deployed. Apr 24, 08:14:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 24 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>07:50:34</var> GMT+0</small><br><strong>Investigating</strong> - Issue has been identified with credit checks in NL, investigation is in progress, will update shortly..</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>07:57:10</var> GMT+0</small><br><strong>Identified</strong> - Fix has been identified and being deployed..</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>08:14:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 24 Apr 2026 07:50:34 +0000 https://two.instatus.com/incident/cmocm271k00c6uhy0eoctzxn0 https://two.instatus.com/incident/cmocm271k00c6uhy0eoctzxn0 Higher than usual rate of order rejection due to a configuration issue Type: Incident Duration: 45 minutes Affected Components: Europe, Asia-Pacific, Latin America, Middle East & Africa, Nordics, North America, United Kingdom Apr 23, 10:45:00 GMT+0 - Investigating - Apr 23, 11:10:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 23, 11:30:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 45 minutes

Affected Components: , , , , , ,

<p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>10:45:00</var> GMT+0</small><br><strong>Investigating</strong> - .</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>11:10:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 23 Apr 2026 10:45:00 +0000 https://two.instatus.com/incident/cmobdlpui001h14iqlyjks0hu https://two.instatus.com/incident/cmobdlpui001h14iqlyjks0hu Configuration error resulted in fraud check failures, impacting order creation for some customers Type: Incident Duration: 15 minutes Affected Components: Europe, Asia-Pacific, Latin America, Middle East & Africa, Nordics, North America, United Kingdom Apr 17, 11:05:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 17, 11:20:00 GMT+0 - Resolved - The configuration issue has been fixed and normal service has been resolved. Type: Incident

Duration: 15 minutes

Affected Components: , , , , , ,

<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>11:05:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>11:20:00</var> GMT+0</small><br><strong>Resolved</strong> - The configuration issue has been fixed and normal service has been resolved..</p> ]]> Fri, 17 Apr 2026 11:05:00 +0000 https://two.instatus.com/incident/cmo2tr03b0f7l2rf611ipdwoi https://two.instatus.com/incident/cmo2tr03b0f7l2rf611ipdwoi Database slowdowns impacting operations Type: Incident Duration: 6 hours and 45 minutes Affected Components: Europe, Asia-Pacific, Latin America, Middle East & Africa, Nordics, North America, United Kingdom Jan 9, 13:45:00 GMT+0 - Resolved - This incident has been resolved. Jan 9, 11:45:00 GMT+0 - Monitoring - Database performance root causes have been identified and fixed. Normal performance has been restored. Jan 9, 07:00:00 GMT+0 - Investigating - Database slowdowns are impacting order creation times. You may see timeouts. We are currently investigating this incident. Type: Incident

Duration: 6 hours and 45 minutes

Affected Components: , , , , , ,

<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>13:45:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>11:45:00</var> GMT+0</small><br><strong>Monitoring</strong> - Database performance root causes have been identified and fixed. Normal performance has been restored..</p> <p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Investigating</strong> - Database slowdowns are impacting order creation times. You may see timeouts. We are currently investigating this incident..</p> ]]> Fri, 9 Jan 2026 07:00:00 +0000 https://two.instatus.com/incident/cmk6slfme05r4m6zl3kkfy7ys https://two.instatus.com/incident/cmk6slfme05r4m6zl3kkfy7ys Service unavailable Type: Incident Duration: 21 minutes Affected Components: Latin America, Asia-Pacific, Europe, Middle East & Africa, Nordics, North America, United Kingdom Dec 18, 22:14:04 GMT+0 - Investigating - We are experiencing an unexpected issue with our DB therefore the API has become unavailable. Please bear with us while we investigate. Dec 18, 22:35:06 GMT+0 - Resolved - Our DB is back up and services appear to have restored back to normal but we will continue to monitor. Type: Incident

Duration: 21 minutes

Affected Components: , , , , , ,

<p><small>Dec <var data-var='date'> 18</var>, <var data-var='time'>22:14:04</var> GMT+0</small><br><strong>Investigating</strong> - We are experiencing an unexpected issue with our DB therefore the API has become unavailable. Please bear with us while we investigate..</p> <p><small>Dec <var data-var='date'> 18</var>, <var data-var='time'>22:35:06</var> GMT+0</small><br><strong>Resolved</strong> - Our DB is back up and services appear to have restored back to normal but we will continue to monitor..</p> ]]> Thu, 18 Dec 2025 22:14:04 +0000 https://two.instatus.com/incident/cmjbzzhcp013jr4kkxxvcwhpv https://two.instatus.com/incident/cmjbzzhcp013jr4kkxxvcwhpv Cloudflare outage Type: Incident Duration: 37 minutes Affected Components: Latin America, Europe, Asia-Pacific, Middle East & Africa, Nordics, North America, United Kingdom Dec 5, 09:09:00 GMT+0 - Identified - Due to Cloudflare outage, we may not be able to carry out credit check for new buyers. We apologise for the inconvenience caused. Dec 5, 09:17:14 GMT+0 - Monitoring - Services appear to be back online but we will continue to monitor. Dec 5, 09:46:21 GMT+0 - Resolved - No description yet Type: Incident

Duration: 37 minutes

Affected Components: , , , , , ,

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:09:00</var> GMT+0</small><br><strong>Identified</strong> - Due to Cloudflare outage, we may not be able to carry out credit check for new buyers. We apologise for the inconvenience caused..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:17:14</var> GMT+0</small><br><strong>Monitoring</strong> - Services appear to be back online but we will continue to monitor..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:46:21</var> GMT+0</small><br><strong>Resolved</strong> - No description yet.</p> ]]> Fri, 5 Dec 2025 09:09:00 +0000 https://two.instatus.com/incident/cmisn83rr0001xkqoj1597eqn https://two.instatus.com/incident/cmisn83rr0001xkqoj1597eqn Partial outage due to Cloudflare outage affecting 3rd party dependencies Type: Incident Duration: 4 hours Affected Components: Europe, Latin America, Middle East & Africa, Asia-Pacific, Nordics, North America, United Kingdom Nov 18, 16:00:00 GMT+0 - Resolved - Our 3rd party credit report provider are back online after Cloudflare issues resolved. Nov 18, 12:00:12 GMT+0 - Identified - Cloudflare are working on address issues on their side: https://www.cloudflarestatus.com/ Type: Incident

Duration: 4 hours

Affected Components: , , , , , ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Resolved</strong> - Our 3rd party credit report provider are back online after Cloudflare issues resolved..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:00:12</var> GMT+0</small><br><strong>Identified</strong> - Cloudflare are working on address issues on their side: https://www.cloudflarestatus.com/.</p> ]]> Tue, 18 Nov 2025 12:00:12 +0000 https://two.instatus.com/incident/cmi4np9ps006q12baslnggi8m https://two.instatus.com/incident/cmi4np9ps006q12baslnggi8m Increased error rates from our loadbalancer Type: Incident Duration: 5 hours and 2 minutes Affected Components: Asia-Pacific, Nordics, Europe, Middle East & Africa, Latin America, North America, United Kingdom Nov 11, 05:00:00 GMT+0 - Identified - We have an ongoing cluster upgrade which is causing increased error rate from our load balancer. We are exploring strategies to mitigate this in the future during core business hours. Nov 11, 08:30:00 GMT+0 - Monitoring - Cluster upgrade is complete and we have not observed any more load balancer timeouts since. Nov 11, 10:02:01 GMT+0 - Resolved - This incident has been resolved. We have not observed any more load balancer alerts in the monitoring period. Type: Incident

Duration: 5 hours and 2 minutes

Affected Components: , , , , , ,

<p><small>Nov <var data-var='date'> 11</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have an ongoing cluster upgrade which is causing increased error rate from our load balancer. We are exploring strategies to mitigate this in the future during core business hours..</p> <p><small>Nov <var data-var='date'> 11</var>, <var data-var='time'>08:30:00</var> GMT+0</small><br><strong>Monitoring</strong> - Cluster upgrade is complete and we have not observed any more load balancer timeouts since..</p> <p><small>Nov <var data-var='date'> 11</var>, <var data-var='time'>10:02:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. We have not observed any more load balancer alerts in the monitoring period..</p> ]]> Tue, 11 Nov 2025 05:00:00 +0000 https://two.instatus.com/incident/cmhucgxm503vx40d41to0lctf https://two.instatus.com/incident/cmhucgxm503vx40d41to0lctf API failure - all operations are currently unavailable Type: Incident Duration: 1 hour and 2 minutes Affected Components: Asia-Pacific, Nordics, Europe, Middle East & Africa, Latin America, North America, United Kingdom Oct 22, 15:22:23 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 22, 15:52:00 GMT+0 - Resolved - This incident has been resolved. Oct 22, 14:50:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 hour and 2 minutes

Affected Components: , , , , , ,

<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>15:22:23</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>15:52:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>14:50:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Wed, 22 Oct 2025 14:50:00 +0000 https://two.instatus.com/incident/cmh24cslu005y12z1jarndjrj https://two.instatus.com/incident/cmh24cslu005y12z1jarndjrj SMS verification partial outage Type: Incident Duration: 16 hours and 25 minutes Affected Components: Asia-Pacific, Nordics, Europe, Middle East & Africa, Latin America, North America, United Kingdom Oct 20, 06:30:00 GMT+0 - Investigating - We're currently experiencing partial failure in sending verification SMS messages due to an issue with our SMS provider, Twilio. We apologise for the inconvenience. You may need to request a new code or try again in a few minutes. We're actively monitoring the situation and will update you once service is restored. Oct 20, 08:30:00 GMT+0 - Identified - This incident is due to the ongoing AWS outage in their North Virginia datacenter. Oct 20, 10:35:00 GMT+0 - Monitoring - AWS have reported that the issue has been remediated. We are monitoring to verify that service has been restored. Oct 20, 11:51:56 GMT+0 - Monitoring - Unfortunately impact has returned. AWS continues to work on the underlying cause => <https://health.aws.amazon.com/health/status> Oct 20, 21:50:58 GMT+0 - Monitoring - AWS have reported their expectation that full recovery will complete within the next 2 hours. Oct 20, 22:55:00 GMT+0 - Resolved - AWS declared the incident resolved at 10:54 UTC Type: Incident

Duration: 16 hours and 25 minutes

Affected Components: , , , , , ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We're currently experiencing partial failure in sending verification SMS messages due to an issue with our SMS provider, Twilio. We apologise for the inconvenience. You may need to request a new code or try again in a few minutes. We're actively monitoring the situation and will update you once service is restored..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:30:00</var> GMT+0</small><br><strong>Identified</strong> - This incident is due to the ongoing AWS outage in their North Virginia datacenter..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>10:35:00</var> GMT+0</small><br><strong>Monitoring</strong> - AWS have reported that the issue has been remediated. We are monitoring to verify that service has been restored..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>11:51:56</var> GMT+0</small><br><strong>Monitoring</strong> - Unfortunately impact has returned. AWS continues to work on the underlying cause => <https://health.aws.amazon.com/health/status>.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>21:50:58</var> GMT+0</small><br><strong>Monitoring</strong> - AWS have reported their expectation that full recovery will complete within the next 2 hours..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>22:55:00</var> GMT+0</small><br><strong>Resolved</strong> - AWS declared the incident resolved at 10:54 UTC.</p> ]]> Mon, 20 Oct 2025 06:30:00 +0000 https://two.instatus.com/incident/cmgyucil500qjzr6ryl1awcc1 https://two.instatus.com/incident/cmgyucil500qjzr6ryl1awcc1 Database maintenance Type: Maintenance Duration: 30 minutes Affected Components: Latin America, North America, Nordics, Europe, United Kingdom, Asia-Pacific, Middle East & Africa Sep 16, 21:30:00 GMT+0 - Completed - Maintenance has completed successfully Sep 16, 21:00:00 GMT+0 - Identified - Dear customers, We need to restart our database instance to make a configuration change, which will ensure smooth operation. This will cause a short downtime of 5 minutes. We apologise for any inconvenience this may cause. Regards, Two Team Sep 16, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components: , , , , , ,

<p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customers, We need to restart our database instance to make a configuration change, which will ensure smooth operation. This will cause a short downtime of 5 minutes. We apologise for any inconvenience this may cause. Regards, Two Team.</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 16 Sep 2025 21:00:00 +0000 https://two.instatus.com/maintenance/cmfmaus8r01kk5lkg7sk90rt2 https://two.instatus.com/maintenance/cmfmaus8r01kk5lkg7sk90rt2 An issue with our 3rd party cloud provider is sporadically impacting a small proportion of operations. Type: Incident Duration: 1 day and 44 minutes Affected Components: Latin America, North America, Nordics, Europe, United Kingdom, Asia-Pacific, Middle East & Africa Sep 17, 13:13:34 GMT+0 - Resolved - This incident has been resolved. Sep 16, 12:29:24 GMT+0 - Identified - Our cloud provider has acknowledged and is working to fix the issue. Meanwhile, please retry failed operations. Sep 16, 21:00:00 GMT+0 - Monitoring - Our cloud provider has implemented a fix and are currently monitoring the result. Type: Incident

Duration: 1 day and 44 minutes

Affected Components: , , , , , ,

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>13:13:34</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>12:29:24</var> GMT+0</small><br><strong>Identified</strong> - Our cloud provider has acknowledged and is working to fix the issue. Meanwhile, please retry failed operations..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - Our cloud provider has implemented a fix and are currently monitoring the result..</p> ]]> Tue, 16 Sep 2025 12:29:24 +0000 https://two.instatus.com/incident/cmfmj5dmu000lxau3t3lr90da https://two.instatus.com/incident/cmfmj5dmu000lxau3t3lr90da A third party outage is blocking order creation via the Shopify platform. Type: Incident Duration: 2 days, 17 hours and 57 minutes Sep 5, 15:38:49 GMT+0 - Investigating - A third party outage (unrelated to Two and our partners) has resulted in the blocking of all order creation via the Shopify platform. Sep 6, 07:00:00 GMT+0 - Monitoring - The third party has implemented a fix. Shopify ordering is enabled again. We are monitoring to ensure comprehensive resolution. Sep 8, 09:36:07 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days, 17 hours and 57 minutes

<p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>15:38:49</var> GMT+0</small><br><strong>Investigating</strong> - A third party outage (unrelated to Two and our partners) has resulted in the blocking of all order creation via the Shopify platform..</p> <p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - The third party has implemented a fix. Shopify ordering is enabled again. We are monitoring to ensure comprehensive resolution..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>09:36:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 5 Sep 2025 15:38:49 +0000 https://two.instatus.com/incident/cmf702nxy00e4a4cbfltdmfom https://two.instatus.com/incident/cmf702nxy00e4a4cbfltdmfom Due to a 3rd party service failure, company search is unavailable in Norway and Sweden Type: Incident Duration: 1 hour and 59 minutes Affected Components: Nordics Sep 3, 05:52:34 GMT+0 - Resolved - Normal service has been restored. Sep 3, 03:54:00 GMT+0 - Identified - We are raising this issue with the 3rd party, and exploring workarounds. Sep 3, 05:34:44 GMT+0 - Identified - The third party service have acknowledged the issue and are working on a fix. They expect normal service to resume within approx 10 minutes. Sep 3, 06:57:29 GMT+0 - Postmortem - A 3rd party data provider failed around 04:36 UTC. This prevented our API from retrieving address information for companies in Norway and Sweden. Our system continued normal operation in all other respects, including basic company search capabilities in Norway and Sweden. Company address services returned to normal operation on recovery of the 3rd party at 05:41 UTC. Type: Incident

Duration: 1 hour and 59 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>05:52:34</var> GMT+0</small><br><strong>Resolved</strong> - Normal service has been restored..</p> <p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>03:54:00</var> GMT+0</small><br><strong>Identified</strong> - We are raising this issue with the 3rd party, and exploring workarounds..</p> <p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>05:34:44</var> GMT+0</small><br><strong>Identified</strong> - The third party service have acknowledged the issue and are working on a fix. They expect normal service to resume within approx 10 minutes..</p> <p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>06:57:29</var> GMT+0</small><br><strong>Postmortem</strong> - A 3rd party data provider failed around 04:36 UTC. This prevented our API from retrieving address information for companies in Norway and Sweden. Our system continued normal operation in all other respects, including basic company search capabilities in Norway and Sweden. Company address services returned to normal operation on recovery of the 3rd party at 05:41 UTC..</p> ]]> Wed, 3 Sep 2025 03:54:00 +0000 https://two.instatus.com/incident/cmf3iwxfh005223w54k66l9yh https://two.instatus.com/incident/cmf3iwxfh005223w54k66l9yh Company search is failing in Norway for some use cases Type: Incident Duration: 1 day, 2 hours and 35 minutes Affected Components: Nordics Aug 28, 09:25:00 GMT+0 - Identified - This prevents onboarding and ordering for new customers, and for guest checkout, if the merchant integration relies on parameter company\\\_type\\\_\\\_ne. Ordering against existing trade account is unaffected. We have identified the root cause and are working on a fix. Aug 28, 10:35:00 GMT+0 - Monitoring - Normal service has been restored. We are however aware of continuing low-frequency intermittent errors and are working to remediate them. Aug 29, 12:00:00 GMT+0 - Resolved - The remaining intermittent errors have now been resolved. This incident is now closed. Sep 1, 08:03:14 GMT+0 - Postmortem - This incident arose due to two root causes: (1) a gap in automated testing resulting in a bug escaping to production at 10:25am UK on 28 August; and (2) a monitoring misconfiguration which masked ongoing out-of-memory restart events and which reduced visibility of the impact of the bug. We have addressed these issues by reviewing monitoring configurations to ensure all services are correctly covered, and by both improving test coverage and ensuring that test coverage is monitored on an ongoing basis. We extend our apologies to customers for the impact caused by this incident. Type: Incident

Duration: 1 day, 2 hours and 35 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>09:25:00</var> GMT+0</small><br><strong>Identified</strong> - This prevents onboarding and ordering for new customers, and for guest checkout, if the merchant integration relies on parameter company\\\_type\\\_\\\_ne. Ordering against existing trade account is unaffected. We have identified the root cause and are working on a fix..</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>10:35:00</var> GMT+0</small><br><strong>Monitoring</strong> - Normal service has been restored. We are however aware of continuing low-frequency intermittent errors and are working to remediate them..</p> <p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Resolved</strong> - The remaining intermittent errors have now been resolved. This incident is now closed..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>08:03:14</var> GMT+0</small><br><strong>Postmortem</strong> - This incident arose due to two root causes: (1) a gap in automated testing resulting in a bug escaping to production at 10:25am UK on 28 August; and (2) a monitoring misconfiguration which masked ongoing out-of-memory restart events and which reduced visibility of the impact of the bug. We have addressed these issues by reviewing monitoring configurations to ensure all services are correctly covered, and by both improving test coverage and ensuring that test coverage is monitored on an ongoing basis. We extend our apologies to customers for the impact caused by this incident..</p> ]]> Thu, 28 Aug 2025 09:25:00 +0000 https://two.instatus.com/incident/cmf0tyafy00i8kovitnwa2yd7 https://two.instatus.com/incident/cmf0tyafy00i8kovitnwa2yd7 Planned DNS Maintenance Type: Maintenance Duration: 1 minute Affected Components: Middle East & Africa, Nordics, Asia-Pacific, Latin America, North America, Europe, United Kingdom Aug 6, 05:00:00 GMT+0 - Identified - We will update the DNS configuration for [**two.inc**](http://two.inc) on **Wednesday, 6 August 2025 at 05:00 UTC**. No interruption to site or API availability is anticipated. This change strengthens the security and resilience of our DNS infrastructure. We will monitor the rollout and post further updates here if anything unexpected occurs. Aug 6, 05:00:46 GMT+0 - Completed - Maintenance has completed successfully. Aug 6, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 minute

Affected Components: , , , , , ,

<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will update the DNS configuration for [**two.inc**](http://two.inc) on **Wednesday, 6 August 2025 at 05:00 UTC**. No interruption to site or API availability is anticipated. This change strengthens the security and resilience of our DNS infrastructure. We will monitor the rollout and post further updates here if anything unexpected occurs..</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>05:00:46</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 6 Aug 2025 05:00:00 +0000 https://two.instatus.com/maintenance/cmdyk5qxj09ubn0n50mgac2nm https://two.instatus.com/maintenance/cmdyk5qxj09ubn0n50mgac2nm Orders are being rejected due to an issue in one of our services. Type: Incident Duration: 44 minutes Affected Components: Middle East & Africa, Nordics, Asia-Pacific, Latin America, North America, Europe, United Kingdom Aug 1, 13:14:00 GMT+0 - Investigating - We are currently investigating this incident. Aug 1, 13:45:08 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 1, 13:57:49 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 44 minutes

Affected Components: , , , , , ,

<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>13:14:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>13:45:08</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>13:57:49</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 1 Aug 2025 13:14:00 +0000 https://two.instatus.com/incident/cmdsv3bft00654yule3fsy33w https://two.instatus.com/incident/cmdsv3bft00654yule3fsy33w Problem with some available credit limits Type: Incident Duration: 54 minutes Affected Components: Middle East & Africa, Nordics, Europe, Asia-Pacific, Latin America, North America, United Kingdom Jul 31, 14:05:35 GMT+0 - Investigating - We've found an issue with some of our available credit limits and are diagnosing the problem. A recent change meant we are not always calculating the remaining credit limits for your customers correctly. This means some of your customer’s available limits may have been higher than they should have been. We're working to fix this change urgently. You may see a sudden drop in available limits for some of your customers once our fix is released and this fix will reflect those customers' actual exposure with Two. Jul 31, 14:31:06 GMT+0 - Monitoring - We've released a fix and will reassess available credit limits for impacted customers. Jul 31, 14:59:09 GMT+0 - Resolved - We have confirmed available credit limits are now back to normal operation. Type: Incident

Duration: 54 minutes

Affected Components: , , , , , ,

<p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>14:05:35</var> GMT+0</small><br><strong>Investigating</strong> - We've found an issue with some of our available credit limits and are diagnosing the problem. A recent change meant we are not always calculating the remaining credit limits for your customers correctly. This means some of your customer’s available limits may have been higher than they should have been. We're working to fix this change urgently. You may see a sudden drop in available limits for some of your customers once our fix is released and this fix will reflect those customers' actual exposure with Two..</p> <p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>14:31:06</var> GMT+0</small><br><strong>Monitoring</strong> - We've released a fix and will reassess available credit limits for impacted customers..</p> <p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>14:59:09</var> GMT+0</small><br><strong>Resolved</strong> - We have confirmed available credit limits are now back to normal operation..</p> ]]> Thu, 31 Jul 2025 14:05:35 +0000 https://two.instatus.com/incident/cmdrgw1nw00g9wu3a6fh4nckn https://two.instatus.com/incident/cmdrgw1nw00g9wu3a6fh4nckn We are unable to retrieve credit reports from a 3rd party provider. This prevents ordering and credit checking of new buyers. Type: Incident Duration: 1 hour and 15 minutes Affected Components: Middle East & Africa, Nordics, Europe, Asia-Pacific, Latin America, North America Jul 7, 11:49:00 GMT+0 - Identified - We have engaged the 3rd party and are working together to resolve. UK operations are currently unaffected. Jul 7, 13:04:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 15 minutes

Affected Components: , , , , ,

<p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>11:49:00</var> GMT+0</small><br><strong>Identified</strong> - We have engaged the 3rd party and are working together to resolve. UK operations are currently unaffected..</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>13:04:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 7 Jul 2025 11:49:00 +0000 https://two.instatus.com/incident/cmct21are007fzabrq9czn7y0 https://two.instatus.com/incident/cmct21are007fzabrq9czn7y0 Planned Maintenance Type: Maintenance Duration: 10 minutes Affected Components: Middle East & Africa, Nordics, Europe, Asia-Pacific, Latin America, North America, United Kingdom Jul 2, 21:10:00 GMT+0 - Completed - Maintenance has completed successfully Jul 2, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 2, 21:00:00 GMT+0 - Identified - Dear Valued Customer, To enhance the performance and reliability of our services, we have scheduled a database upgrade for today, Wednesday, July 2, 2025, at 10:00 PM BST. This essential maintenance will require a brief service interruption. We anticipate a downtime of approximately 10 minutes. During this period, you may be unable to access your account or our services. Maintenance Details: \* Date: Today, Wednesday, July 2, 2025 \* Start Time: 10:00 PM BST \* End Time: 10:10 PM BST \* Expected Downtime: 10 minutes We have scheduled this upgrade during a period of typically low usage to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our platform. Thank you, The Two Team Type: Maintenance

Duration: 10 minutes

Affected Components: , , , , , ,

<p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>21:10:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Valued Customer, To enhance the performance and reliability of our services, we have scheduled a database upgrade for today, Wednesday, July 2, 2025, at 10:00 PM BST. This essential maintenance will require a brief service interruption. We anticipate a downtime of approximately 10 minutes. During this period, you may be unable to access your account or our services. Maintenance Details: \* Date: Today, Wednesday, July 2, 2025 \* Start Time: 10:00 PM BST \* End Time: 10:10 PM BST \* Expected Downtime: 10 minutes We have scheduled this upgrade during a period of typically low usage to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our platform. Thank you, The Two Team.</p> ]]> Wed, 2 Jul 2025 21:00:00 +0000 https://two.instatus.com/maintenance/cmcm52swv011tu6ufth33k23g https://two.instatus.com/maintenance/cmcm52swv011tu6ufth33k23g Norway Sole Trader Credit Check Issues Type: Incident Duration: 1 day, 17 hours and 30 minutes Affected Components: Nordics Jun 21, 22:00:00 GMT+0 - Identified - We are experiencing an issue with a 3rd party we use to help us evaluate credit for sole traders in Norway. This means any new credit checks for sole traders are likely to fail. We have reached out to them and are working with them to resolve this. Jun 23, 08:00:00 GMT+0 - Identified - Our 3rd party service provider is still working on this issue. Onboarding/credit checking/order placement for new Norwegian sole traders will continue to be affected intermittently. If you experience a decline, you may succeed with a retry a little later. Jun 23, 15:30:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 17 hours and 30 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are experiencing an issue with a 3rd party we use to help us evaluate credit for sole traders in Norway. This means any new credit checks for sole traders are likely to fail. We have reached out to them and are working with them to resolve this..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our 3rd party service provider is still working on this issue. Onboarding/credit checking/order placement for new Norwegian sole traders will continue to be affected intermittently. If you experience a decline, you may succeed with a retry a little later..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 21 Jun 2025 22:00:00 +0000 https://two.instatus.com/incident/cmc7mvaj800bbjwjebeg4kgo4 https://two.instatus.com/incident/cmc7mvaj800bbjwjebeg4kgo4 Company Search Missing Data Type: Incident Duration: 57 minutes Jun 18, 18:00:00 GMT+0 - Investigating - We are aware of an issue with our company search missing data from the response such as the company address. We are currently investigating the issue to discover root cause. Jun 18, 18:30:00 GMT+0 - Identified - Issue is due to a 3rd party outtage which is affecting our ability to return the addresses as part of the search Jun 18, 18:57:00 GMT+0 - Resolved - The third party provider has confirmed that the incident has been resolved, and we have confirmed return to normal operation. Thank you to all of our customers for your patience during this event. Type: Incident

Duration: 57 minutes

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an issue with our company search missing data from the response such as the company address. We are currently investigating the issue to discover root cause..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Identified</strong> - Issue is due to a 3rd party outtage which is affecting our ability to return the addresses as part of the search.</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>18:57:00</var> GMT+0</small><br><strong>Resolved</strong> - The third party provider has confirmed that the incident has been resolved, and we have confirmed return to normal operation. Thank you to all of our customers for your patience during this event..</p> ]]> Wed, 18 Jun 2025 18:00:00 +0000 https://two.instatus.com/incident/cmc2a5gok001rer9vd22nsrg4 https://two.instatus.com/incident/cmc2a5gok001rer9vd22nsrg4 Credit checks and order placements unavailable for new buyers Type: Incident Duration: 9 hours and 18 minutes Jun 13, 06:57:25 GMT+0 - Identified - An issue with an account at a 3rd party service provider has been identified and is being rectified. Resolution is expected by 9am UK. Jun 12, 22:42:00 GMT+0 - Investigating - We are currently investigating this incident. Jun 13, 07:00:52 GMT+0 - Identified - We have confirmed that the UK is not affected by this incident. Jun 13, 07:27:00 GMT+0 - Monitoring - The issue has been resolved. We are monitoring to confirm return to normal service. Jun 13, 08:00:00 GMT+0 - Resolved - We have confirmed normal operation. Thank you to all of our partners for your patience during this incident. Type: Incident

Duration: 9 hours and 18 minutes

<p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>06:57:25</var> GMT+0</small><br><strong>Identified</strong> - An issue with an account at a 3rd party service provider has been identified and is being rectified. Resolution is expected by 9am UK..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>22:42:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>07:00:52</var> GMT+0</small><br><strong>Identified</strong> - We have confirmed that the UK is not affected by this incident..</p> <p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>07:27:00</var> GMT+0</small><br><strong>Monitoring</strong> - The issue has been resolved. We are monitoring to confirm return to normal service..</p> <p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Resolved</strong> - We have confirmed normal operation. Thank you to all of our partners for your patience during this incident..</p> ]]> Thu, 12 Jun 2025 22:42:00 +0000 https://two.instatus.com/incident/cmbuenqpw0005e4mrheudd7pg https://two.instatus.com/incident/cmbuenqpw0005e4mrheudd7pg Credit check outage for Norwegian Sole Traders Type: Incident Duration: 3 hours and 25 minutes May 21, 13:25:29 GMT+0 - Resolved - This incident has been resolved. May 21, 10:00:00 GMT+0 - Identified - We are failing to retrieve credit reports for Sole Traders in Norway currently. We've developed a fix for the underlying bug and it's queued for deployment. We expect this to address the problem. May 21, 11:09:45 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 3 hours and 25 minutes

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:25:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are failing to retrieve credit reports for Sole Traders in Norway currently. We've developed a fix for the underlying bug and it's queued for deployment. We expect this to address the problem..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>11:09:45</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Wed, 21 May 2025 10:00:00 +0000 https://two.instatus.com/incident/cmaxtley6000ja1dypisf6szq https://two.instatus.com/incident/cmaxtley6000ja1dypisf6szq SE Search Partial Outage Type: Incident Duration: 13 minutes Apr 8, 12:17:00 GMT+0 - Identified - Some of the requests to the SE Search would have received a response that the service was unavailable Apr 8, 12:30:00 GMT+0 - Resolved - Some requests to the SE search would have received service unavailable responses during this time Type: Incident

Duration: 13 minutes

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>12:17:00</var> GMT+0</small><br><strong>Identified</strong> - Some of the requests to the SE Search would have received a response that the service was unavailable.</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Resolved</strong> - Some requests to the SE search would have received service unavailable responses during this time.</p> ]]> Tue, 8 Apr 2025 12:17:00 +0000 https://two.instatus.com/incident/cm98jre1x006pd2ulbmyxgo61 https://two.instatus.com/incident/cm98jre1x006pd2ulbmyxgo61 Degraded performance due to 3rd party provider issues Type: Incident Duration: 50 minutes Apr 3, 15:10:00 GMT+0 - Resolved - Issue appears to be resolved. We will continue to monitor though. Apr 3, 14:20:00 GMT+0 - Identified - We are experiencing some degraded performance due to issues with one of our 3rd party providers Type: Incident

Duration: 50 minutes

<p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>15:10:00</var> GMT+0</small><br><strong>Resolved</strong> - Issue appears to be resolved. We will continue to monitor though..</p> <p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>14:20:00</var> GMT+0</small><br><strong>Identified</strong> - We are experiencing some degraded performance due to issues with one of our 3rd party providers.</p> ]]> Thu, 3 Apr 2025 14:20:00 +0000 https://two.instatus.com/incident/cm91ewann01h9dt8xxiusos8c https://two.instatus.com/incident/cm91ewann01h9dt8xxiusos8c UK credit checks issue Type: Incident Duration: 1 hour and 13 minutes Mar 27, 07:48:20 GMT+0 - Investigating - We’re currently experiencing issues with credit checks for UK region. Our team is investigating the problem, and we’re working to resolve it as quickly as possible. We’ll provide an update as soon as it’s fixed. Mar 27, 09:01:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 13 minutes

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>07:48:20</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently experiencing issues with credit checks for UK region. Our team is investigating the problem, and we’re working to resolve it as quickly as possible. We’ll provide an update as soon as it’s fixed..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>09:01:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 27 Mar 2025 07:48:20 +0000 https://two.instatus.com/incident/cm8r1xjwt004oqlwy6mtg53rn https://two.instatus.com/incident/cm8r1xjwt004oqlwy6mtg53rn Database upgrade Type: Maintenance Duration: 1 hour Jul 4, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 4, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 4, 03:00:00 GMT+0 - Identified - We will be performing a database upgrade to enhance performance and reliability. During this time, there may be intermittent service disruptions. Type: Maintenance

Duration: 1 hour

<p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing a database upgrade to enhance performance and reliability. During this time, there may be intermittent service disruptions..</p> ]]> Thu, 4 Jul 2024 03:00:00 +0000 https://two.instatus.com/maintenance/cly5ydqc9162651hjn54xthq24i https://two.instatus.com/maintenance/cly5ydqc9162651hjn54xthq24i Network upgrade maintenance Type: Maintenance Duration: 15 minutes May 1, 21:00:01 GMT+0 - Identified - Maintenance is now in progress May 1, 21:00:00 GMT+0 - Identified - We are planning for a scheduled network upgrade maintenance during that time. May 1, 21:15:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 15 minutes

<p><small>May <var data-var='date'> 1</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled network upgrade maintenance during that time..</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>21:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 1 May 2024 21:00:00 +0000 https://two.instatus.com/maintenance/clvnlnvb66068bhodypap3jn1 https://two.instatus.com/maintenance/clvnlnvb66068bhodypap3jn1 Database maintenance Type: Maintenance Duration: 30 minutes Apr 29, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 29, 21:00:00 GMT+0 - Identified - We are planning for a scheduled database maintenance during that time. Apr 29, 21:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled database maintenance during that time..</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 29 Apr 2024 21:00:00 +0000 https://two.instatus.com/maintenance/clvkunyq5146048bglmk9hs8i0y https://two.instatus.com/maintenance/clvkunyq5146048bglmk9hs8i0y System maintenance Type: Maintenance Duration: 2 days and 3 hours Mar 29, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 29, 19:00:00 GMT+0 - Identified - Dear Customers, We want to inform you about an upcoming planned maintenance period, scheduled by one of our key providers, that will temporarily impact our order placement system. During this maintenance window, you may experience disruptions when placing orders through our system. We understand the inconvenience this may cause and are committed to minimizing any disruption to your service. Orders placed, edited or fulfilled during the maintenance window may in limited cases be rejected despite buyers qualifying for acceptance. Please get in touch with us from Tuesday 2nd April if you have concerns about specific impact, and we will work with you to ensure that affected orders are reprocessed. We will keep you updated on our progress and notify you once maintenance is complete and our systems are fully operational. Thank you for your understanding and patience during this time. Should you have any questions or concerns, please do not hesitate to contact our customer support team. Mar 31, 22:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 days and 3 hours

<p><small>Mar <var data-var='date'> 29</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 29</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customers, We want to inform you about an upcoming planned maintenance period, scheduled by one of our key providers, that will temporarily impact our order placement system. During this maintenance window, you may experience disruptions when placing orders through our system. We understand the inconvenience this may cause and are committed to minimizing any disruption to your service. Orders placed, edited or fulfilled during the maintenance window may in limited cases be rejected despite buyers qualifying for acceptance. Please get in touch with us from Tuesday 2nd April if you have concerns about specific impact, and we will work with you to ensure that affected orders are reprocessed. We will keep you updated on our progress and notify you once maintenance is complete and our systems are fully operational. Thank you for your understanding and patience during this time. Should you have any questions or concerns, please do not hesitate to contact our customer support team..</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 29 Mar 2024 19:00:00 +0000 https://two.instatus.com/maintenance/clucljemm394384blotj2tflmz6 https://two.instatus.com/maintenance/clucljemm394384blotj2tflmz6 Networking update maintenance Type: Maintenance Duration: 1 hour Mar 25, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 25, 04:00:00 GMT+0 - Identified - We are planning for a scheduled networking update maintenance during that time. We are aiming for minimal downtime but there may be temporary service unavailability. Mar 25, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled networking update maintenance during that time. We are aiming for minimal downtime but there may be temporary service unavailability..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 25 Mar 2024 04:00:00 +0000 https://two.instatus.com/maintenance/cltsjydeb178966b8n70usog0g0 https://two.instatus.com/maintenance/cltsjydeb178966b8n70usog0g0 Database maintenance Type: Maintenance Duration: 4 hours Mar 17, 01:00:00 GMT+0 - Identified - We’re planning for database maintenance work on 17th Mar 2024 staring from 01:00AM GMT. The work is expected to take around 4 hours and during that time our systems may be unavailable or perform slowly. We apologise for any inconvenience this may cause. Mar 17, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 17, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - We’re planning for database maintenance work on 17th Mar 2024 staring from 01:00AM GMT. The work is expected to take around 4 hours and during that time our systems may be unavailable or perform slowly. We apologise for any inconvenience this may cause..</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 17 Mar 2024 01:00:00 +0000 https://two.instatus.com/maintenance/clteit0l059842bbol2djfb56s https://two.instatus.com/maintenance/clteit0l059842bbol2djfb56s Infrastructure maintenance Type: Maintenance Duration: 1 hour Dec 17, 15:30:01 GMT+0 - Identified - Maintenance is now in progress Dec 17, 15:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. It might cause degraded performance on services and some requests might fail during that time, but please try again when the maintenance window finished. Dec 17, 16:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>15:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. It might cause degraded performance on services and some requests might fail during that time, but please try again when the maintenance window finished..</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>16:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 17 Dec 2023 15:30:00 +0000 https://two.instatus.com/maintenance/clq3quy7722576btoib6x9z8gf https://two.instatus.com/maintenance/clq3quy7722576btoib6x9z8gf 3rd party provider maintenance window Type: Maintenance Duration: 3 days and 18 hours Dec 17, 03:30:00 GMT+0 - Identified - Sole trader onboarding will be unavailable for our UK merchants. Based on your Two B2B Ltd account, you will be impacted at 03:30 - 05:00 UTC on the 17th of December, which will last approximately 90 minutes. No checks will be processed while we upgrade, but maintenance may complete sooner than our estimated times. We have selected this timeframe to limit the impact to our customers, since check volume is typically low. As no checks can be processed or submitted during this timeframe, please plan accordingly and notify your end users, if applicable. Real-time updates will be provided during the event using our Onfido Status page. If you have any further questions, please contact your Customer Success Manager or Customer Support by emailing support@onfido.com. Dec 17, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 3 days and 18 hours

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>03:30:00</var> GMT+0</small><br><strong>Identified</strong> - Sole trader onboarding will be unavailable for our UK merchants. Based on your Two B2B Ltd account, you will be impacted at 03:30 - 05:00 UTC on the 17th of December, which will last approximately 90 minutes. No checks will be processed while we upgrade, but maintenance may complete sooner than our estimated times. We have selected this timeframe to limit the impact to our customers, since check volume is typically low. As no checks can be processed or submitted during this timeframe, please plan accordingly and notify your end users, if applicable. Real-time updates will be provided during the event using our Onfido Status page. If you have any further questions, please contact your Customer Success Manager or Customer Support by emailing support@onfido.com..</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 17 Dec 2023 03:30:00 +0000 https://two.instatus.com/maintenance/clq26gsl11359231hcogqczc7cok https://two.instatus.com/maintenance/clq26gsl11359231hcogqczc7cok Infrastructure maintenance Type: Maintenance Duration: 22 minutes Dec 1, 17:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance. During this period, some services and requests may experience temporary interruptions. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation. Our team will be monitoring the maintenance closely to ensure that any disruptions are kept to a minimum. Dec 1, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 1, 17:21:33 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 22 minutes

<p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance. During this period, some services and requests may experience temporary interruptions. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation. Our team will be monitoring the maintenance closely to ensure that any disruptions are kept to a minimum..</p> <p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>17:21:33</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 1 Dec 2023 17:00:00 +0000 https://two.instatus.com/maintenance/clpmndt1n63927bjn5cchdl2ei https://two.instatus.com/maintenance/clpmndt1n63927bjn5cchdl2ei Infrastructure maintenance Type: Maintenance Duration: 1 hour Sep 18, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 18, 19:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance required to update our infrastructure. During that time we might be unavailable for short periods (1-2 min), but we expect to perform the update without downtime. Sep 18, 20:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

<p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance required to update our infrastructure. During that time we might be unavailable for short periods (1-2 min), but we expect to perform the update without downtime. .</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 18 Sep 2023 19:00:00 +0000 https://two.instatus.com/maintenance/clmj6fb6r138599bzn56q5o6qlf https://two.instatus.com/maintenance/clmj6fb6r138599bzn56q5o6qlf Credit provider scheduled maintenance Type: Maintenance Duration: 10 hours and 59 minutes Jul 23, 09:31:17 GMT+0 - Completed - Maintenance has completed successfully. Jul 22, 22:32:33 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jul 22, 22:33:57 GMT+0 - Identified - Maintenance is now in progress. Type: Maintenance

Duration: 10 hours and 59 minutes

<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>09:31:17</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>22:32:33</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>22:33:57</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> ]]> Sat, 22 Jul 2023 22:32:33 +0000 https://two.instatus.com/maintenance/clkel6wxc12633ben51s348we4 https://two.instatus.com/maintenance/clkel6wxc12633ben51s348we4 Planned database maintenace Type: Maintenance Duration: 45 minutes Jul 16, 01:45:00 GMT+0 - Completed - Maintenance has completed successfully Jul 16, 01:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance for the database upgrade during that time. Jul 16, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 45 minutes

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>01:45:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance for the database upgrade during that time..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 16 Jul 2023 01:00:00 +0000 https://two.instatus.com/maintenance/cljzm1oke131278bsolhhs9plk0 https://two.instatus.com/maintenance/cljzm1oke131278bsolhhs9plk0 CreditSafe scheduled maintenance Type: Maintenance Duration: 3 hours Jun 17, 21:00:00 GMT+0 - Identified - A third-party provided is conducting scheduled maintenance. Returning buyers should be unaffected, but new buyers may be unable to place orders. Jun 17, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 18, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - A third-party provided is conducting scheduled maintenance. Returning buyers should be unaffected, but new buyers may be unable to place orders..</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 17 Jun 2023 21:00:00 +0000 https://two.instatus.com/maintenance/cliu25wor2745162mngk9m9mhox https://two.instatus.com/maintenance/cliu25wor2745162mngk9m9mhox Credit provider scheduled maintenance Type: Maintenance Duration: 3 hours May 21, 09:00:00 GMT+0 - Identified - Our credit report providers have indicated a scheduled maintenance during this period. New buyers may not be able to make a transaction at this time but existing buyers will remain unaffected. May 21, 09:00:01 GMT+0 - Identified - Maintenance is now in progress May 21, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our credit report providers have indicated a scheduled maintenance during this period. New buyers may not be able to make a transaction at this time but existing buyers will remain unaffected..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 21 May 2023 09:00:00 +0000 https://two.instatus.com/maintenance/clhumeb3b13123300om5taa9niz https://two.instatus.com/maintenance/clhumeb3b13123300om5taa9niz CreditSafe scheduled maintenance Type: Maintenance Duration: 3 hours and 1 minute Apr 16, 00:00:43 GMT+0 - Completed - Maintenance has completed successfully. Apr 15, 22:40:56 GMT+0 - Identified - Maintenance is now in progress. Apr 15, 21:00:00 GMT+0 - Identified - Our credit report providers have indicated a scheduled maintenance during this period. New buyers may not be able to make a transaction at this time but existing buyers will remain unaffected. Type: Maintenance

Duration: 3 hours and 1 minute

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>00:00:43</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>22:40:56</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our credit report providers have indicated a scheduled maintenance during this period. New buyers may not be able to make a transaction at this time but existing buyers will remain unaffected..</p> ]]> Sat, 15 Apr 2023 21:00:00 +0000 https://two.instatus.com/maintenance/clgikakmg391264ghogomncxmg8 https://two.instatus.com/maintenance/clgikakmg391264ghogomncxmg8 Server maintenance Type: Maintenance Duration: 1 hour and 24 minutes Feb 5, 17:24:00 GMT+0 - Completed - Maintenance has completed successfully. Feb 5, 16:15:00 GMT+0 - Identified - We are planning for an essential maintenance during that time. Please expect service degradation in this time window. We expected to get everything back up and running as soon as possible. Feb 5, 16:00:00 GMT+0 - Identified - We are planning for an essential maintenance during that time. Please expect service degradation in this time window. We expected to get everything back up and running as soon as possible. Type: Maintenance

Duration: 1 hour and 24 minutes

<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>17:24:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>16:15:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for an essential maintenance during that time. Please expect service degradation in this time window. We expected to get everything back up and running as soon as possible..</p> <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for an essential maintenance during that time. Please expect service degradation in this time window. We expected to get everything back up and running as soon as possible..</p> ]]> Sun, 5 Feb 2023 16:00:00 +0000 https://two.instatus.com/maintenance/cldrn5gs336201f9ogbd1cxamv https://two.instatus.com/maintenance/cldrn5gs336201f9ogbd1cxamv Server maintenance Type: Maintenance Duration: 31 minutes Jan 18, 22:00:00 GMT+0 - Identified - We are planning for a scheduled server maintenance during that time. We are aiming for minimal downtime but there may be temporary service unavailability. Jan 18, 22:30:42 GMT+0 - Completed - Maintenance has completed successfully. Jan 18, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 31 minutes

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled server maintenance during that time. We are aiming for minimal downtime but there may be temporary service unavailability..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>22:30:42</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 18 Jan 2023 22:00:00 +0000 https://two.instatus.com/maintenance/clcyn0s5h13848hsmypkf84iz7 https://two.instatus.com/maintenance/clcyn0s5h13848hsmypkf84iz7 Database maintenance Type: Maintenance Duration: 15 minutes Jan 7, 23:15:00 GMT+0 - Completed - Maintenance has completed successfully Jan 7, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 7, 23:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 15 minutes

<p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>23:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sat, 7 Jan 2023 23:00:00 +0000 https://two.instatus.com/maintenance/clckgfdfx11179hkn2zde0tiia https://two.instatus.com/maintenance/clckgfdfx11179hkn2zde0tiia Creditsafe scheduled maintenance Type: Maintenance Duration: 3 hours Nov 12, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 13, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 12, 22:00:00 GMT+0 - Identified - Our credit report providers have indicated a scheduled maintenance during this period. New buyers may not be able to make a transaction at this time but existing buyers will remain unaffected. Type: Maintenance

Duration: 3 hours

<p><small>Nov <var data-var='date'> 12</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 13</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 12</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our credit report providers have indicated a scheduled maintenance during this period. New buyers may not be able to make a transaction at this time but existing buyers will remain unaffected..</p> ]]> Sat, 12 Nov 2022 22:00:00 +0000 https://two.instatus.com/maintenance/cla87d5uj7949imoftl16tay1 https://two.instatus.com/maintenance/cla87d5uj7949imoftl16tay1 Creditsafe scheduled maintenance window Type: Maintenance Duration: 3 hours Sep 18, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 17, 21:00:00 GMT+0 - Identified - Our credit report providers have indicated a scheduled maintenance during this period. New UK buyers may not be able to make a transaction at this time but existing buyers will remain unaffected. Sep 17, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 3 hours

<p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our credit report providers have indicated a scheduled maintenance during this period. New UK buyers may not be able to make a transaction at this time but existing buyers will remain unaffected..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 17 Sep 2022 21:00:00 +0000 https://two.instatus.com/maintenance/cl809a09i101371hkog6s9z5vhh https://two.instatus.com/maintenance/cl809a09i101371hkog6s9z5vhh Database maintenance Type: Maintenance Duration: 45 minutes Sep 17, 19:45:00 GMT+0 - Completed - Maintenance has completed successfully Sep 17, 19:00:00 GMT+0 - Identified - We are going to perform planned database maintenance. During maintenance window order placement, credit checks and front end services may be unavailable. Sep 17, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 45 minutes

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>19:45:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are going to perform planned database maintenance. During maintenance window order placement, credit checks and front end services may be unavailable..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 17 Sep 2022 19:00:00 +0000 https://two.instatus.com/maintenance/cl83gd7gb53235fvmwpn4uafki https://two.instatus.com/maintenance/cl83gd7gb53235fvmwpn4uafki