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This incident has been resolved. The system should be fully available.
Our external partner has confirmed this is now fully resolved. Buyer verification and Credit Builder are now working normally.
Our external partner has implemented a fix and we are monitoring for any continued service disruption.
We are investigating a potential issue with an external partner we use for verification. This means customers may not be able to verify at checkout or use our Credit Builder tool.
Our API services are unavailable due to SSL issues. We are currently investigating this incident.
This incident has been resolved
We are working on a fix for this incident.
A mistake has been identified in release scripts. Engineers are currently working to revert the mistake.
The fix has been applied. We are now monitoring to ensure correct operation.
Fix has been tested successfully and is being applied to our production environment.
The root cause has been identified. Fix work is underway.
Nov 2024 to Jan 2025
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