Outage on a 3rd party provider affecting order placement and order intents - Incident details - Two - Status

Outage on a 3rd party provider affecting order placement and order intents

Resolved

Partial outage

Started about 1 year ago Lasted about 2 hours

Affected

Checkout API

Norway

United Kingdom

Sweden

Updates

Resolved
April 17, 2023 at 4:16 PM
Resolved
April 17, 2023 at 4:16 PM
This incident has been resolved.
Order placement for new buyers and order intents are now working as expected.
Monitoring
April 17, 2023 at 3:51 PM
Monitoring
April 17, 2023 at 3:51 PM
Our 3rd party provider has restored their service.
We are currently monitoring the previous affected responses from our platform to confirm functionality has been restored.
Identified
April 17, 2023 at 2:12 PM
Identified
April 17, 2023 at 2:12 PM
One of our 3rd party providers is facing an issue which can affect order flow for UK, Sweden and Norway clients. We will let you know as soon as the issue will be resolved.
- New buyers to our platform will currently have issues placing orders.
- Order intents are affected by this incident.
- Orders for buyers who have bought from us in the last 60 days should not be impacted.