Two - Notice history

All systems operational

United Kingdom - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Nordics - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Europe - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

North America - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Asia-Pacific - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Latin America - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Middle East & Africa - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

Jan 2024

3rd Party Outage: VIPPS verification down
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Vipps is investigating and trying to resolve the incident. We are investigating possible workarounds as the incident continues.

Dec 2023

Two API outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    Due to infrastructure issue API is unavailable which prevents most of the operations.

Outage on a 3rd party provider affecting Norway and Sweden operation
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We are notified by the 3rd party provider that they have failed over their service and it's working now. We will keep monitoring our services.

  • Identified
    UTC
    Identified

    A 3rd party provider service is down due to network issue of their hosting provider. They are currently resolving the issue. It would affect creating customer and checking addresses of companies.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Nov 2023

Two API and portals are experiencing outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We have restored service and are now monitoring.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Invoices and statements download issue
  • Resolved
    UTC
    Resolved

    We identified the root cause of the problem down to CDN of our object storage provider. We have implement a workaround to proxy the generated invoices, credit notes and statements through our server until the CDN is back online.

  • Investigating
    UTC
    Investigating

    Our customers may be encountering difficulties downloading invoices and statements via the merchant portal. We are actively working to replicate the issue, identify the root cause, and implement a prompt resolution.

Outage on a 3rd party provider affecting Norway order operations
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Nov 2023 to Jan 2024

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