Two - Credit check outage for Norwegian Sole Traders – Incident details

All systems operational

Credit check outage for Norwegian Sole Traders

Resolved
Partial outage
Started 12 days agoLasted about 3 hours

Affected

Portals

Partial outage from 10:00 AM to 1:25 PM

Merchant Portal

Partial outage from 10:00 AM to 1:25 PM

Checkout Page

Partial outage from 10:00 AM to 1:25 PM

Checkout API

Partial outage from 10:00 AM to 1:25 PM

Norway

Partial outage from 10:00 AM to 1:25 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are failing to retrieve credit reports for Sole Traders in Norway currently. We've developed a fix for the underlying bug and it's queued for deployment. We expect this to address the problem.