Two - Notice history

All systems operational

United Kingdom - Operational

100% - uptime
Oct 2025 · 99.71%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Nordics - Operational

100% - uptime
Oct 2025 · 99.71%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Europe - Operational

100% - uptime
Oct 2025 · 99.71%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

North America - Operational

100% - uptime
Oct 2025 · 99.71%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Asia-Pacific - Operational

100% - uptime
Oct 2025 · 99.71%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Latin America - Operational

100% - uptime
Oct 2025 · 99.71%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Middle East & Africa - Operational

100% - uptime
Oct 2025 · 99.71%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

Cloudflare outage
  • Resolved
    Resolved
    No description yet
  • Monitoring
    Monitoring
    Services appear to be back online but we will continue to monitor.
  • Identified
    Identified
    Due to Cloudflare outage, we may not be able to carry out credit check for new buyers. We apologise for the inconvenience caused.

Nov 2025

Partial outage due to Cloudflare outage affecting 3rd party dependencies
  • Resolved
    Resolved
    Our 3rd party credit report provider are back online after Cloudflare issues resolved.
  • Identified
    Identified
    Cloudflare are working on address issues on their side: https://www.cloudflarestatus.com/
Increased error rates from our loadbalancer
  • Resolved
    Resolved

    This incident has been resolved. We have not observed any more load balancer alerts in the monitoring period.

  • Monitoring
    Monitoring

    Cluster upgrade is complete and we have not observed any more load balancer timeouts since.

  • Identified
    Identified

    We have an ongoing cluster upgrade which is causing increased error rate from our load balancer. We are exploring strategies to mitigate this in the future during core business hours.

Oct 2025

API failure - all operations are currently unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
SMS verification partial outage
  • Resolved
    Resolved

    AWS declared the incident resolved at 10:54 UTC

  • Update
    Update

    AWS have reported their expectation that full recovery will complete within the next 2 hours.

  • Update
    Update

    Unfortunately impact has returned. AWS continues to work on the underlying cause => https://health.aws.amazon.com/health/status

  • Monitoring
    Monitoring

    AWS have reported that the issue has been remediated. We are monitoring to verify that service has been restored.

  • Identified
    Identified

    This incident is due to the ongoing AWS outage in their North Virginia datacenter.

  • Investigating
    Investigating

    We're currently experiencing partial failure in sending verification SMS messages due to an issue with our SMS provider, Twilio. We apologise for the inconvenience. You may need to request a new code or try again in a few minutes. We're actively monitoring the situation and will update you once service is restored.

Oct 2025 to Dec 2025

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