Two - Notice history

All systems operational

United Kingdom - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Nordics - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Europe - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

North America - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Asia-Pacific - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Latin America - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Middle East & Africa - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

System downtime
  • Resolved
    Resolved

    This incident has been resolved. The system should be fully available.

  • Identified
    Identified
    We are currently experiencing downtime of some of our systems.
Verification and credit builder not working
  • Resolved
    Resolved

    Our external partner has confirmed this is now fully resolved. Buyer verification and Credit Builder are now working normally.

  • Monitoring
    Monitoring

    Our external partner has implemented a fix and we are monitoring for any continued service disruption.

  • Investigating
    Investigating

    We are investigating a potential issue with an external partner we use for verification. This means customers may not be able to verify at checkout or use our Credit Builder tool.

API unavailable due to SSL issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Our API services are unavailable due to SSL issues. We are currently investigating this incident.

An ongoing release is causing impact to some order placement attempts
  • Resolved
    Resolved

    This incident has been resolved

  • Identified
    Identified

    We are working on a fix for this incident.

Dec 2024

Company Search service is down
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    Our Company Search service is down
Platform downtime due to failed release
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    A mistake has been identified in release scripts. Engineers are currently working to revert the mistake.

  • Investigating
    Investigating
    We are currently investigating this incident.

Nov 2024

Instalment plan confirmation emails are currently not working as expected
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The fix has been applied. We are now monitoring to ensure correct operation.

  • Update
    Update

    Fix has been tested successfully and is being applied to our production environment.

  • Identified
    Identified

    The root cause has been identified. Fix work is underway.

  • Investigating
    Investigating
    We are currently investigating this incident.

Nov 2024 to Jan 2025

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