Two - Notice history

All systems operational

United Kingdom - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Nordics - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Europe - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

North America - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Asia-Pacific - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Latin America - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Middle East & Africa - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Notice history

Nov 2023

Two API and portals are experiencing outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have restored service and are now monitoring.

  • Investigating
    Investigating

    We are currently investigating this incident.

Invoices and statements download issue
  • Resolved
    Resolved

    We identified the root cause of the problem down to CDN of our object storage provider. We have implement a workaround to proxy the generated invoices, credit notes and statements through our server until the CDN is back online.

  • Investigating
    Investigating

    Our customers may be encountering difficulties downloading invoices and statements via the merchant portal. We are actively working to replicate the issue, identify the root cause, and implement a prompt resolution.

Outage on a 3rd party provider affecting Norway order operations
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Oct 2023

Outage on a 3rd party provider affecting credit check
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The 3rd party provider implemented a fix and we are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    Outage on a 3rd party provider affecting credit check for new merchants/buyers. We are currently investigating this incident.

Sep 2023

Order API outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    Our services are down. We are currently investigating the root cause.

Outage on hosting platform affecting order placement and order intents
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Outage on a 3rd party provider affecting credit check
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    One of our 3rd party provider was having an outage. Currently we are communicating with them to understand the incident and keep monitoring.

Sep 2023 to Nov 2023

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