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This incident has been resolved.
The 3rd party provider implemented a fix and we are currently monitoring the result.
We are continuing to work on a fix for this incident.
Outage on a 3rd party provider affecting credit check for new merchants/buyers. We are currently investigating this incident.
We implemented a fix and are currently monitoring the result.
Our services are down. We are currently investigating the root cause.
Maintenance has completed successfully
Maintenance is now in progress
We are planning for a scheduled maintenance required to update our infrastructure. During that time we might be unavailable for short periods (1-2 min), but we expect to perform the update without downtime.
We are currently investigating this incident.
One of our 3rd party provider was having an outage. Currently we are communicating with them to understand the incident and keep monitoring.
We implemented the fix and the system is back to operational for now. We'll continue monitoring.
Our credit check system experiences an issue which can impact UK and SE clients. We will let you know as soon as the issue will be resolved. • Order Intents & Orders are partially impacted by this incident
Due to an internal bug, order requests may result in errors. However, orders will still be processed. We have implemented a fix for the issue and are monitoring the metrics.
This incident has been resolved. We will do our best to minimise impact on our customers.
Due to internal bug Norway orders are being rejected.
This incident should be resolved for now. We continue monitoring for any repeated occurrences.
We are having issues with our 3rd party provider for credit checks. This means that creating orders and order intents are likely to fail for new buyers. We are liaising with our provider to get the issue resolved as soon as possible and find a way to prevent this from happening again.
Aug 2023 to Oct 2023
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