Two - Notice history

All systems operational

United Kingdom - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Nordics - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Europe - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

North America - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Asia-Pacific - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Latin America - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Middle East & Africa - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Notice history

Dec 2023

Two API outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Due to infrastructure issue API is unavailable which prevents most of the operations.

Outage on a 3rd party provider affecting Norway and Sweden operation
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are notified by the 3rd party provider that they have failed over their service and it's working now. We will keep monitoring our services.

  • Identified
    Identified

    A 3rd party provider service is down due to network issue of their hosting provider. They are currently resolving the issue. It would affect creating customer and checking addresses of companies.

  • Investigating
    Investigating

    We are currently investigating this incident.

Nov 2023

Two API and portals are experiencing outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have restored service and are now monitoring.

  • Investigating
    Investigating

    We are currently investigating this incident.

Invoices and statements download issue
  • Resolved
    Resolved

    We identified the root cause of the problem down to CDN of our object storage provider. We have implement a workaround to proxy the generated invoices, credit notes and statements through our server until the CDN is back online.

  • Investigating
    Investigating

    Our customers may be encountering difficulties downloading invoices and statements via the merchant portal. We are actively working to replicate the issue, identify the root cause, and implement a prompt resolution.

Outage on a 3rd party provider affecting Norway order operations
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Oct 2023

Outage on a 3rd party provider affecting credit check
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The 3rd party provider implemented a fix and we are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    Outage on a 3rd party provider affecting credit check for new merchants/buyers. We are currently investigating this incident.

Oct 2023 to Dec 2023

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