Two - Notice history

All systems operational

United Kingdom - Operational

99.90% uptime
Sep 2025 · 100.0%Oct · 99.71%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Nordics - Operational

99.81% uptime
Sep 2025 · 99.72%Oct · 99.71%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Europe - Operational

99.90% uptime
Sep 2025 · 100.0%Oct · 99.71%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

North America - Operational

99.90% uptime
Sep 2025 · 100.0%Oct · 99.71%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Asia-Pacific - Operational

99.90% uptime
Sep 2025 · 100.0%Oct · 99.71%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Latin America - Operational

99.90% uptime
Sep 2025 · 100.0%Oct · 99.71%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Middle East & Africa - Operational

99.90% uptime
Sep 2025 · 100.0%Oct · 99.71%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Notice history

View current status

Nov 2025

Partial outage due to Cloudflare outage affecting 3rd party dependencies
ResolvedDegraded performance3 hours 59 minutes
  • ResolvedUTC
    Our 3rd party credit report provider are back online after Cloudflare issues resolved.
  • IdentifiedUTC
    Cloudflare are working on address issues on their side: https://www.cloudflarestatus.com/
Increased error rates from our loadbalancer
ResolvedPartial outage5 hours 2 minutes
  • ResolvedUTC

    This incident has been resolved. We have not observed any more load balancer alerts in the monitoring period.

  • MonitoringUTC

    Cluster upgrade is complete and we have not observed any more load balancer timeouts since.

  • IdentifiedUTC

    We have an ongoing cluster upgrade which is causing increased error rate from our load balancer. We are exploring strategies to mitigate this in the future during core business hours.

Oct 2025

API failure - all operations are currently unavailable
ResolvedMajor outage1 hour 2 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.
SMS verification partial outage
ResolvedDegraded performance16 hours 25 minutes
  • ResolvedUTC

    AWS declared the incident resolved at 10:54 UTC

  • UpdateUTC

    AWS have reported their expectation that full recovery will complete within the next 2 hours.

  • UpdateUTC

    Unfortunately impact has returned. AWS continues to work on the underlying cause => https://health.aws.amazon.com/health/status

  • MonitoringUTC

    AWS have reported that the issue has been remediated. We are monitoring to verify that service has been restored.

  • IdentifiedUTC

    This incident is due to the ongoing AWS outage in their North Virginia datacenter.

  • InvestigatingUTC

    We're currently experiencing partial failure in sending verification SMS messages due to an issue with our SMS provider, Twilio. We apologise for the inconvenience. You may need to request a new code or try again in a few minutes. We're actively monitoring the situation and will update you once service is restored.

Sep 2025

SEP16
Database maintenance
CompletedMaintenance30 minutes
  • CompletedSeptember 16, 2025 at 9:30 PMUTC
    Maintenance has completed successfully
  • In progressSeptember 16, 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 16, 2025 at 9:00 PMUTC
    Dear customers, We need to restart our database instance to make a configuration change, which will ensure smooth operation. This will cause a short downtime of 5 minutes. We apologise for any inconvenience this may cause. Regards, Two Team
An issue with our 3rd party cloud provider is sporadically impacting a small proportion of operations.
Resolved24 hours 44 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Our cloud provider has implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    Our cloud provider has acknowledged and is working to fix the issue. Meanwhile, please retry failed operations.

A third party outage is blocking order creation via the Shopify platform.
ResolvedMajor outage65 hours 57 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The third party has implemented a fix. Shopify ordering is enabled again. We are monitoring to ensure comprehensive resolution.

  • InvestigatingUTC
    A third party outage (unrelated to Two and our partners) has resulted in the blocking of all order creation via the Shopify platform.
Due to a 3rd party service failure, company search is unavailable in Norway and Sweden
ResolvedPartial outage1 hour 58 minutes
  • PostmortemUTC

    A 3rd party data provider failed around 04:36 UTC. This prevented our API from retrieving address information for companies in Norway and Sweden. Our system continued normal operation in all other respects, including basic company search capabilities in Norway and Sweden. Company address services returned to normal operation on recovery of the 3rd party at 05:41 UTC.

  • ResolvedUTC

    Normal service has been restored.

  • UpdateUTC

    The third party service have acknowledged the issue and are working on a fix. They expect normal service to resume within approx 10 minutes.

  • IdentifiedUTC

    We are raising this issue with the 3rd party, and exploring workarounds.

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