Two - Notice history

All systems operational

United Kingdom - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Nordics - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Europe - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

North America - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Asia-Pacific - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Latin America - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Middle East & Africa - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Notice history

View current status

Aug 2023

Credit check issues
ResolvedPartial outage1 hour 51 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented the fix and the system is back to operational for now. We'll continue monitoring.

  • InvestigatingUTC

    Our credit check system experiences an issue which can impact UK and SE clients. We will let you know as soon as the issue will be resolved.
    • Order Intents & Orders are partially impacted by this incident

Order and order intent services are unavailable
ResolvedPartial outage52 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Due to an internal bug, order requests may result in errors. However, orders will still be processed. We have implemented a fix for the issue and are monitoring the metrics.

  • InvestigatingUTC

    We are currently investigating this incident.

Norway orders have been rejected due to internal bug
ResolvedPartial outage18 hours
  • ResolvedUTC

    This incident has been resolved. We will do our best to minimise impact on our customers.

  • InvestigatingUTC

    Due to internal bug Norway orders are being rejected.

Credit check unavailable for new buyers
ResolvedPartial outage1 hour 14 minutes
  • ResolvedUTC

    This incident should be resolved for now. We continue monitoring for any repeated occurrences.

  • InvestigatingUTC

    We are having issues with our 3rd party provider for credit checks. This means that creating orders and order intents are likely to fail for new buyers. We are liaising with our provider to get the issue resolved as soon as possible and find a way to prevent this from happening again.

Jul 2023

Credit check unavailable for new buyers
ResolvedPartial outage3 hours 15 minutes
  • ResolvedUTC

    Our third party credit report provider has implemented a fix and we are no longer seeing issues when assessing new buyers.

  • IdentifiedUTC

    We are having issues fetching credit reports from our credit report provider. This means that creating orders and order intents are likely to fail for new buyers. We are liaising with our credit report provider to get the issue resolved as soon as possible and find a way to prevent this from happening again.

JUL22
Credit provider scheduled maintenance
CompletedMaintenance10 hours 58 minutes
  • CompletedJuly 23, 2023 at 9:31 AMUTC

    Maintenance has completed successfully.

  • In progressJuly 22, 2023 at 10:33 PMUTC

    Maintenance is now in progress.

  • PlannedJuly 22, 2023 at 10:32 PMUTC

    We are planning for a scheduled maintenance during that time.

JUL16
Planned database maintenace
CompletedMaintenance45 minutes
  • CompletedJuly 16, 2023 at 1:45 AMUTC

    Maintenance has completed successfully

  • In progressJuly 16, 2023 at 1:00 AMUTC

    Maintenance is now in progress

  • PlannedJuly 16, 2023 at 1:00 AMUTC

    We are planning for a scheduled maintenance for the database upgrade during that time.

Database incident during application upgrade
ResolvedPartial outage22 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Norway order placement issues due to third party provider ssl cert expire
ResolvedPartial outage2 hours 54 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    Our Norway third party provider ssl certificate expired and we face issues with orders placement for Norway clients. We are in contact with the provider and will inform as soon as the certificate will be renewed.

Jun 2023

Outage on a 3rd party provider affecting order placement and order intents
ResolvedPartial outage47 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Our integration with a 3rd party provider led to an issue which can impact Norwegian and Swedish clients. We will let you know as soon as the issue will be resolved.

    • Order Intents & Orders are partially impacted by this incident
JUN17
CreditSafe scheduled maintenance
CompletedMaintenance3 hours
  • CompletedJune 18, 2023 at 12:00 AMUTC

    Maintenance has completed successfully

  • In progressJune 17, 2023 at 9:00 PMUTC

    Maintenance is now in progress

  • PlannedJune 17, 2023 at 9:00 PMUTC

    A third-party provided is conducting scheduled maintenance. Returning buyers should be unaffected, but new buyers may be unable to place orders.

GB companies address lookup issue
ResolvedPartial outage1 hour 42 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We are facing an issue with GB companies address lookup that might affect merchant customer onboarding, credit limit, merchant portal login. We plan to deploy hotfix within 15 minutes.

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Jun 2023 to Aug 2023

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