Two - Notice history

All systems operational

United Kingdom - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
Oct 2022
Nov 2022

Nordics - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
Oct 2022
Nov 2022

Europe - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
Oct 2022
Nov 2022

North America - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
Oct 2022
Nov 2022

Asia-Pacific - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
Oct 2022
Nov 2022

Latin America - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
Oct 2022
Nov 2022

Middle East & Africa - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
Oct 2022
Nov 2022

Notice history

View current status

Nov 2022

Outage on a 3rd party provider affecting orders placement
ResolvedPartial outage3 hours 56 minutes
  • ResolvedUTC

    Our 3rd party provider just reported that the issue has been resolved. Orders placing should work as expected.

  • MonitoringUTC

    Our 3rd party provider in Norway experiencing issues, this causing errors on orders creation for Norway clients. We are in contact with the provider to get an update as soon as incident will be resolved

NOV12
Creditsafe scheduled maintenance
CompletedMaintenance3 hours
  • CompletedNovember 13, 2022 at 1:00 AMUTC

    Maintenance has completed successfully

  • In progressNovember 12, 2022 at 10:00 PMUTC

    Maintenance is now in progress

  • PlannedNovember 12, 2022 at 10:00 PMUTC

    Our credit report providers have indicated a scheduled maintenance during this period. New buyers may not be able to make a transaction at this time but existing buyers will remain unaffected.

Oct 2022

Outage on a 3rd party provider affecting orders placement
ResolvedPartial outage26 minutes
  • ResolvedUTC

    Issue with 3rd party provider resolved. Orders placement flow work as expected.

  • IdentifiedUTC

    We observe an outage on a 3rd party provider that prevented order placement for our customers

A small number of UK buyers are unable to place orders
ResolvedDegraded performance6 hours 45 minutes
  • ResolvedUTC

    Root cause has been identified and fixed. All affected buyers are able to place orders as usual.

  • IdentifiedUTC

    We are aware of two UK buyers who are unable to place orders.

Sep 2022

Impact to Norwegian Woocommerce customers
ResolvedPartial outage20 hours 19 minutes
  • ResolvedUTC

    Normal operation has been restored.

  • IdentifiedUTC

    We are currently fixing a bug in our Woocommerce plugin impacting order intents for Norwegian funded invoice customers.

Fraud checks failures
ResolvedDegraded performance22 minutes
  • ResolvedUTC

    Hotfix for the issue has been deployed. System operating normal.

  • InvestigatingUTC

    Our fraud check systems experiencing issues with whitelisting logic. Part of the orders might be impacted.

SEP17
Creditsafe scheduled maintenance window
CompletedMaintenance3 hours
  • CompletedSeptember 18, 2022 at 12:00 AMUTC

    Maintenance has completed successfully

  • In progressSeptember 17, 2022 at 9:00 PMUTC

    Maintenance is now in progress

  • PlannedSeptember 17, 2022 at 9:00 PMUTC

    Our credit report providers have indicated a scheduled maintenance during this period. New UK buyers may not be able to make a transaction at this time but existing buyers will remain unaffected.

SEP17
Database maintenance
CompletedMaintenance45 minutes
  • CompletedSeptember 17, 2022 at 7:45 PMUTC

    Maintenance has completed successfully

  • In progressSeptember 17, 2022 at 7:00 PMUTC

    Maintenance is now in progress

  • PlannedSeptember 17, 2022 at 7:00 PMUTC

    We are going to perform planned database maintenance. During maintenance window order placement, credit checks and front end services may be unavailable.

Norway order creation failure
ResolvedPartial outage3 hours 10 minutes
  • ResolvedUTC

    Our partner reported resolution at 10:21 UTC, and we have now confirmed that normal service has been restored.

  • UpdateUTC

    We are continuing to work on a fix for this incident. Unfortunately we are not able to get ETA from our provider yet.

  • UpdateUTC

    Third party provider faced unexpected outage during update. The incident still affects our orders and order intents in Norway. We are in contact with the provider to provide ETA for resolving the incident.

  • IdentifiedUTC

    Our Norway payment provider experiencing service degradation. This affects part of the orders for our Norway clients.

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